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QR scanning issues
Table of Contents
Scanning the QR Code
Sometimes certain colours (especially very light or very dark shades) can make the QR engraving harder for to detect.
Tips for better scanning:
- Use your phone’s native camera app (not our QR app scanner).
- Make sure you’re already logged in at app.roamsmarttracker.com before scanning.
- π‘ Scan under bright, even lighting — avoid shadows or glare.
Need Help?
Contact our customer support at care@roamsmarttracker.com
- Choosing a selection results in a full page refresh.
- Opens in a new window.