Your Trust, Our Priority: Roam’s Commitment to Data Security

Do you ever stop and think: what if the tracker I trust is really tracking me?

Well, you are not alone!

What Makes Data Security Important?

For most, privacy can feel confusing or distant. Sometimes, it's just a technical word tossed around by companies. But with location trackers, data security simply means ensuring only the right person can see where their belongings are, and no one else can misuse location details, even if the device is lost or stolen. Roam Smart Tracker believes that everyone deserves this level of privacy without needing complicated technical knowledge.

How Roam Tracks Items Securely

Instead of storing or viewing anyone’s location themselves, Roam Smart Trackers use robust global networks, Apple’s Find My and Google’s Find My Device, so the actual tracking does not happen on Roam Smart Tracker’s servers. This design means Roam smart tracker never directly receives or stores customers’ private location information; the power and privacy come from Apple and Google’s trusted, well-protected cloud systems.

Roam Smart Tracker devices feature a minimalistic design with no subscriptions or surprise fees, requiring only a smartphone for setup and use.

How Apple Find My Protects Your Info

Apple’s Find My network is well known for being private by default. Roam Smart Tracker relies on Apple’s network for location updates, and here’s what happens:

End-to-end encryption: Apple encrypts location data, so not even Apple can see where a Roam smart tracker or its owner is; only the account holder can view it.
Crowdsourced network: Apple uses millions of active devices to detect Roam smart trackers lost nearby. The communication with the cloud and the device is encrypted at every step.
Activation Lock: Devices can’t be erased, tracked, or reactivated without entering your password; this stops misuse if a tracker is stolen or misplaced.
No data misuse: The data travels through Apple’s secure network; Apple’s privacy policy strictly disallows third-party misuse, and Roam smart tracker does not receive this location data itself.

So, when using Roam Smart Tracker with Apple Find My, the location data is always encrypted, always private, and solely controlled by the person who set up the tracker.

How Google Find My Device Secures Location

Google’s Find My Device network, now extending to the “Find Hub,” puts similar privacy measures in place for Android users:

Unique encryption keys: Only the owner, by entering their device PIN or pattern, can decrypt location updates kept on Google’s servers.
Crowdsourcing with privacy: Lost trackers rely on other Android devices, but none of these can read or access a device’s actual location; only the intended user can.
Strict account linking: The system uses your secure Google account for identity, but does not share the tracker's location data with apps or advertisers.
Erase and lock feature: If a tracker or device is stolen, users can remotely lock or erase it, scrambling any stored information immediately.

When using Roam Smart Tracker with Google’s network, the whole tracking architecture is built around strong encryption and account protection, putting control in the user’s hands, not in third-party apps or middlemen.

Extra Layers of Data Protection

Roam Smart Tracker adds additional measures to ensure real-world safety along with digital privacy:

QR code lost-and-found: If a Roam smart tracker device is found by a stranger, they can only scan the QR code to send a message to the real owner. No personal data is shared, unless the owner chooses to reveal their info by enabling Lost Mode. Only then can the finder use it to contact the owner, keeping privacy fully in the owner’s control.
What3words Integration: Each QR code is linked with a precise what3words geo-location, allowing lost-and-found reports to share an exact three-word address, without revealing personal details. When someone scans the QR code, they must first give permission to proceed, ensuring privacy for both parties. The finder cannot see the owner’s name or phone number unless the owner chooses to share it. This mutual consent system guarantees secure, private, and controlled communication throughout the recovery process.
No hidden subscriptions or apps: Roam smart tracker doesn’t require a separate app or monthly service, so user data is never sold, harvested, or repackaged for marketing. Minimal signup means less personal info is handled, and less risk exists.

Your Rights & Our Commitment

Roam Smart Tracker does more than just provide technological features; it stands behind privacy and safety as fundamental human rights. The company tracks only what’s needed for user features; there’s no “extra data” logged, no advertising, and no risk of identity exposure from using the tracker itself.

If a user ever wants to disable tracking, Roam smart tracker respects that choice: simply detach the device in Apple or Google settings, and NO further tracking or data sharing occurs. Roam encourages customers to review Apple and Google’s own privacy policies, which give absolute clarity on data handling, encryption standards, and every user’s right to opt in or opt out.

Roam’s Promise

Roam Smart Tracker’s philosophy starts and ends with the belief that technology should make life better, not riskier. Trust and safety are built into every step, invisible but essential, so that users can rely on their Smart Trackers with total peace of mind.

Your data is yours. Roam Smart Tracker ensures it stays that way, with privacy and security that even children and first-time users can understand and trust.