Getting started with Roam smart tracker

CONTROLS AND STATUS

LET'S GET STARTED

1. Turn on the device:
   • Press and hold device for 5 seconds, the device will beep and turn on.
2. Pair the device:
   • Open the Find My app on your Phone or tablet, choose the Items tab > tap the (+) Item > tap Other Item.
3. Tap connect
   • Type a name for your device, select an emoji.
   • Tap Agree to acknowledge that this item will be linked to your Apple ID.
   • Tap Finish
   • After setup, you can locate your Roam smart tracker in the Find My device app.
4. Setup Lost & Find QR code
   • Scan the QR code on the back of your device and follow onscreen instructions to setup your Lost & Found QR code.

ENABLE LOST MODE 

1. Open the Find My app, tap the Items tab, then tap your item.
2. Under Lost Mode, tap Enable.
3. Read the instructions, tap Continue and enter a phone number or email address.
4. Confirm the information, customize the lost message, and tap activate to complete the setup.
5. Then, activate your Lost and Found QR code at app.roamsmarttracker.com/signin 

HOW TO REMOVE THE DEVICE

1. Open the Find My app, tap the Items tab, then tap your item.
2. Tap Remove Item and then tap Remove to complete the operation.

Note: After removing the device in the app, the device will beep, it will not shut down and will be in the pairing mode. If there is no re-pairing within 10 minutes, the device will leave the pairing state, and the device and app cannot be paired at this time. If you need to pair the device, you need to click the device button once, the device will ring. At this point, the device enters the pairing state and can be re-paired with the app.

COMPATIBILITY 

• Works with the Apple Find My app on an iPhone with iOS 14.5 or later or an iPad with iPadOS 14.5 or later. To use the Find My app to locate your items, the latest version of iOS, iPadOS is recommended.

• Works with Google's Find My Device app on an Android phone or tablet running Android 9+ with Google Play Services.

  Google's Find My Device network requires location services and Bluetooth to be turned on and requires cell service or internet connection. Works only for age-eligible users in certain countries.

NEED HELP?

Contact our customer support at care@roamsmarttracker.com