Getting started with Roam smart tracker

Basic Features

Roam works with Apple’s Find My or Google's Find Hub network. The network provides an easy, secure way to locate your personal items from hundreds of millions of devices from around the world. If a personal item connected to a Roam ever goes missing, use the Find My or Find Hub app to locate it on a map and play a sound if the item is nearby.

Controls and Status

Google Find Hub app (Android™device)

1. Turn on the Roam

• • Press and hold your Roam for 5 seconds, it will beep and turn on.

2. Add the Roam

• • Place your Roam next to your Android device.
  • Wait for the pop-up to show Roam Smart Finder, tap Connect and follow the instructions on the screen to complete the pairing.
  • Select Roam. After naming and setting the category, you can locate your Roam in the Find Hub

3. Setup Lost & Find QR code

• • Scan the QR code on the back of your device and follow onscreen instructions to setup your Lost & Found QR code.

Find the Roam

• • Select the Roam you want to find and tap play sound, your Roam will emit a buzzing sound.
  • You can view and navigate the location of Roam through the system's built-in map app.

Enable lost mode

• • Select your paired Roam in the Find Hub app and tap Mark as Lost.
  • Follow the prompts to add your contact information.
  • Then, activate your Lost and Found QR code at app.roamsmarttracker.com/signin

The option becomes available only when the Roam is not near your paired Android device. when the Roam is in Lost Mode, you’ll get a notification when it's detected in Find Hub network' network.

lf you find a lost Roam, you can use your Android device to help return it to its owner. Turn on Bluetooth on your Android device and open Find Hub app to scan the lost Roam. The app will detect the lost Roam and display the owner's contact information.

Remove your Roam

• • Open the Find Hub app, tap your item, then tap Device details () .
  • Tap Remove from Find Hub and then tap Remove to complete the operation.

After removing your Roam from the Find Hub app, it will beep and automatically enter pairing mode (it will not power off). If you don’t re-pair within 10 minutes, Roam will exit pairing mode and enter standby mode, making it undiscoverable.

To re-enter pairing mode: Press the device button once. Roam will beep, indicating it’s back in pairing mode and ready to connect.

Pairing with iOS Device

1. Turn on the Roam

• • Press and hold the Roam for 5 seconds, it will beep and turn on.

2. Add the Roam

• • Place the Roam next to your iOS device.
  • Open the Find My app on your iOS device, tap “+” and “Add Other Item ⊕”
  • Type a name for your device, select an emoji.
  • Tap Agree to acknowledge that this item will be linked to your Apple ID.
  • After setup, you can locate your Roam in the Find My app on your iOS device.

3. Setup Lost & Find QR code

• • Scan the QR code on the back of your device and follow onscreen instructions to setup your Lost & Found QR code.

Find the Roam

• • Select the Roam you want to find and tap play sound, your Roam will emit a buzzing sound.
  • You can view and navigate the location of Roam through the system's built-in map app.

Enable lost mode

• • Open the Find My app, tap the Items , then tap your item.
  • Under Lost Mode, tap Enable.
  • Read the instructions, tap Continue and enter a phone number or email address.
  • Confirm the information, customize the lost message, and tap activate.
  • Then, activate your Lost and Found QR code at app.roamsmarttracker.com/signin

Remove your Roam

• • Open the Find My app, tap the Items, then tap your item.
  • Tap Remove Item and then tap Remove to complete the operation.

After removing your Roam from the Find My app, it will beep and automatically enter pairing mode (it will not power off). If you don’t re-pair within 10 minutes, Roam will exit pairing mode and enter standby mode, making it undiscoverable.

To re-enter pairing mode: Press the device button once. Roam will beep, indicating it’s back in pairing mode and ready to connect.

Perform Serial Number Lookup

• Quickly press the button six times, six confirmation beeps will sound.

Contact Us

Contact our customer support at care@roamsmarttracker.com 

WARNING -This product contains coin (button) battery.

• • INGESTION HAZARD:
  • DEATH or serious injury can occur if ingested.
  • A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
  • KEEP new and used batteries OUT OF REACH of CHILDREN.

Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.

Do not ingest battery, Chemical Burn Hazard. This product contains a coin battery. If the coin battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. This product is not a toy or edible. Mobile device casings can interfere with signal strength and decrease Roam smart finder’s visibility. Large metal parts near your mobile devices and your Roam smart finder can interfere with the Bluetooth signal. Caution! Lithium battery inside. Risk of explosion in case of incorrect use. Please do not expose the product to a direct heat source. Please do not expose the product to any mechanical stress or impact. Do not attempt to disassemble your Roam smart finder. You run the risk of electric shock and voiding your warranty.

Privacy

The Apple Find My network uses advanced encryption to ensure that no one else, not even Apple or Roam can view the location of your Roam product.

Google’s Find Hub network uses end-to-end encryption that prevents third parties from accessing data while it is transferred from one end to another. This means that neither Roam nor Google can access your location reported by the Find Hub network.

FCC Caution:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation. The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions. May cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

European Union-Disposal Information

The symbol above means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.

CE and UKCA - Declaration of Conformity

Roam Smart Tracker hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and of the Radio Equipment Regulations (RER) SI 2017 No. 1206.

APPLE legal notice

Use of the Works with Apple badge means that a product has been designed to work specifically with the technology identified in the badge and has been certified by the product manufacturer to meet Apple Find My network product specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its compliance with safety and regulatory standards.

To use the Apple Find My app to locate this item, the latest version of iOS, iPadOS, or macOS is recommended. The Find Items app on Apple Watch requires the latest version of watchOS.

Apple, Apple Find My, Apple Watch, Find My, iPhone, iPad, iPadOS, Mac, macOS and watchOS are the trademarks of Apple Inc., registered in the U.S. and other countries. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Android legal notice

Android: Works with Google's Find Hub app on an Android phone or tablet running Android 9+ with Google Play Services. 

Find Hub network requires location services and Bluetooth to be turned on. Requires cell service or internet connection. Works on Android 9+ and in certain countries for age-eligible users.

This product has been certified by BuckleBeats Ltd (trading name Roam smart tracker) to meet Google's compatibility standards. Google is not responsible for the operation of this product or its compliance with any applicable safety or other requirements. Learn more at g.co/madeforgoogle. Google’s “made for” badge, Android, Find Hub network and related marks are trademarks of Google LLC.