Pairing failed or Pop-Up Not Appearing in Android Find Hub

Sometimes the pairing pop-up may not appear in the Google Find My Device (Find Hub) app. This can happen if you dismissed the pop-up by mistake or if pairing failed the first time.

Step 1. Check Settings

• Make sure Bluetooth and Location are turned ON.

• Close the Find Hub app if it’s open.

Step 2. Reset the Roam Tracker

1. Press the button 4 times.

2. After the short beep, press and hold for 8 seconds.

3. 🔊 You will hear 1 short beep after the 2nd press, followed by 6 beeps after the long press.

Step 3. Restart Your Phone

1. Switch your phone off and on.

2. Wait 2 minutes for it to fully boot.

3. Make sure Bluetooth and Location are still enabled.

Step 4. Log In to Find Hub

• Open the Google Find My Device (Find Hub) app.

• Keep the app open during the entire setup process.

Step 5. Reinsert the Battery

1. Open the tracker’s battery cover.

2. Remove and reinsert the battery.

3. 🔊 You will hear 1 short beep when the battery is inserted.

4. With the Find Hub app still open, you should now see a pairing pop-up.

   • If not, wait up to 1 minute.

⚠️ PLEASE NOTE: If setup fails, retry the steps using your phone’s 4G/5G — some Wi-Fi networks may have privacy settings that block pairing

👉 This way, the steps flow logically: Check → Reset → Restart → Log in → Battery

Need Help?

Contact our customer support at care@roamsmarttracker.com