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Switching Roam Tracker Between Android & iOS

Updated on Sep 12, 2025

Roam uses a dual-system chipset, so you can reset the tracker and move it between Apple Find My and Google Find My Device (Find Hub) anytime.

From Android → iOS (Apple Find My)

Remove from Android

  1. Open the Find Hub app.
  2. Tap Your item → Device details → Remove from Find Hub → Confirm.
  3. 🔊 The tracker will beep and automatically enter pairing mode.

⚠️ If you removed it while out of range, do a factory reset:

  • Press the button 4 times.
  • After the short beep, press and hold for 8 seconds.
  • 🔊 6 short beeps + 1 long beep.

Pair with iOS

  1. Open the Find My app → Items → + Add Other Item.
  2. Hold the Roam tracker close to your iPhone.
  3. Press and hold the button for 5 seconds
  4. 🔊 The tracker will beep and automatically enter pairing mode.
  5. Select it, give it a name, and finish setup.

From iOS (Apple Find My) → Android (Google Find Hub)

Remove from iOS

  1. Open the Find My app.
  2. Tap Items → Select your tracker → Remove Item → Confirm.
  3. 🔊 The tracker will beep and enter pairing mode.
⚠️ If you removed it while out of range, do a factory reset:
  • Press the button 4 times.
  • After the short beep, press and hold for 8 seconds.
  • 🔊 6 short beeps + 1 long beep.

Pair with Android

  1. Make sure Bluetooth and Location are ON.
  2. Hold the Roam tracker near your phone
  3. Press and hold the button for 5 seconds.
  4. 🔊 The tracker will beep and automatically enter pairing mode
  5. A popup will appear in the Find Hub app → Tap Connect.
  6. If the popup doesn’t appear: restart your phone, press the tracker button once (to re-enter pairing mode), and try again.

⚠️ Important for Changing Users

If you are giving your Roam tracker to someone else, please make sure to:

  • Delete your QR code details from app.roamsmarttracker.com, OR
  • Edit the QR code information with the new user’s details.

This ensures that Lost & Found messages go to the correct person.