QR scanning issues
Scanning the QR Code
Sometimes certain colours (especially very light or very dark shades) can make the QR engraving harder for to detect.
Tips for better scanning:
- Use your phone’s native camera app (not our QR app scanner).
- Make sure you’re already logged in at app.roamsmarttracker.com before scanning.
- 💡 Scan under bright, even lighting — avoid shadows or glare.
Need Help?
Contact our customer support at care@roamsmarttracker.com